Tuesday, May 19, 2015

Ask Questions and really listen

This article refers to non-law enforcement crisis negotiation however it can provide a great opportunity to reflect on the importance of listening- enjoy:

Ask Questions and really listen
I’ve spent the majority of my career negotiating. I’ve made plenty of mistakes. I’ve also learned from some great negotiators. Something surprising: better negotiators focus more on the other side, than they do on themselves.Instead of telling other people what to think, they ask questions, and really listen.
Read more from Time.com [HERE]. 

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