The month of April is "Crisis Negotiation Month" at ADRhub.com. It is a collaboration between the ACR Crisis Negotiation Section and ADRhub.com and it will bring you articles, tips, info graphics, and a webinar throughout the month.
Secret Skills of Crisis Hostage Negotiators: Slow Down
If slowing things down works for crisis hostage negotiators, it can help you too
Don’t rush the process.