Monday, January 11, 2016

NYPD Hostage Negotiators On How To Persuade People: 4 New Secrets

I’m pretty sure I just heard a gunshot. And that means she’s dead.
Hold on, I guess I better back up and explain…

A 911 call came in. A domestic dispute turned into a hostage situation. The perpetrator has a gun on his wife and child.

ESU (Emergency Services Unit, basically, the SWAT team) arrived, as did 4 NYPD hostage negotiators. And me.

We stacked up outside the door to the apartment. But things were not going well. Shouting between the husband and wife was preventing Liz, the lead negotiator, from making much headway. She repeated her question:

“Is Erin okay?”

The perpetrator screamed back, “You’re taking her side because you’re a woman!”

Chris, one of the other negotiators hands her a post-it note: “Should we swap in a male negotiator?”

Liz considered it, then replied to the perpetrator:

“But I’m talking to you, Grant, not her.”

This seemed to calm him down. Chris nodded and crumbled up the post-it note.

Read more from the popular blog by Eric Barker (it's a must read) [HERE].