Now you can diffuse ANY crisis with the kids! Retired Hostage Negotiator offers top tips to parents for managing children's meltdowns - revealing when to 'stay calm' and when to 'be a boss'

• In a satirical new Heinz campaign, former NYPD Hostage Negotiator, Jack Cambria shares his tips on how to deal with kids if they run out of ketchup
• He suggests five different mediating tactics for parents to try if it's dinnertime and they suddenly realize there's no more ketchup in the house
• Jack also offered tips for dealing with other likely scenarios in which children need to be reasoned with, such as when they refuse to talk to grandma 

Read more from the DailyMail [HERE].