Monday, April 15, 2019

Improve Your Active Listening Skills With These 13 Strategies

Leaders have an overwhelming number of responsibilities, often distracting or isolating them from others. Unfortunately, this sometimes impacts their ability to truly hear their team's concerns and suggestions. They might have good intentions and ask for their workers’ feedback, but are they really absorbing and acting on that information?

2. Learn To P.A.C.E. The Conversation
Open, two-way verbal communication is the foundation of building rapport. Using the PACE formula maximizes interactions and improves active listening. Purpose: Determine the purpose or core of their message. Ask: Respond with a question to dig deeper and encourage more dialog. Connect: Evaluate their body language to confirm rapport or connection. Encourage: Thank them for their input. - Lisa K McDonaldCareer Polish, Inc.
3. Get (And Stay) Curious
The definition of curious is "eager to know or learn something." If we stay curious during a conversation, we are motivated to connect more deeply with what we hear and ask interesting questions to learn more. If this feels unnatural, start to practice by simply asking, "I'm curious to hear more about..." Try to stay focused and get curious again if you notice your listening declines. - Bonnie DavisDestination Up
Read more from Forbes.com [HERE]. 

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