Thursday, June 26, 2014

Research on First Impressions & Tone

In a follow-up to my previous post on how important a negotiator's tone of voice is (Quick Tip: Hostage Negotiator's Tone of Voice), I came across this:

How To Make The Perfect First Impression (According To Science)

The tone and tenor of your voice also plays a significant role in determining what kind of first impression you make on others. A Scottish study found that participants overwhelmingly agreed, based on hearing a subject's voice, on a number of personality judgements, including trustworthiness, aggressiveness, and warmth. 
“[Psychologists] have confirmed that people do make snap judgments when they hear someone’s voice,” Drew Rendall, a psychologist at the University of Lethbridge, told Science Mag. “And the judgments are made on very slim evidence.”
Research studies demonstrate how important first impressions are and it's one of the reasons a main component of PhD explores this with mediators.  
Additionally, I am doing another study with law enforcement hostage negotiators and how they do their introduction (hint: the training manual suggestions are not consistent).
Read the full article at Huffington Post here.