As social leaders, we ask a lot of questions. What can I do to help? What do people need? What's my place in the world? But, what I've learned recently is: we should be asking far fewer questions.
As part of the Clore Social Leadership Programme that I'm on, we get training opportunities that we might not otherwise either know about or afford.
I got it into my head that I wanted to do some unusual training with unusual leaders and tracked down former hostage negotiator Dick Mullender. I confess, I was sold on the name alone and arranged a workshop on the art of listening and negotiation.
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| Dick Mullender |
It was some of the best training I've been on. Mullender straight off challenged us on what we think it really means to listen…