Monday, April 20, 2015

Five Strange Workplace Conversation Tips From a Hostage Negotiator

The single obstacle standing between you and a promotion, raise, or new job could be your voice, according to a paper published this month in Organization Management Journal. The study, written by a business school professor and a voice specialist, drew lessons from an in-depth interview with Christophe Caupenne, a former counterterrorist and hostage negotiator with Research, Assistance, Intervention, and Deterrence (RAID), France’s equivalent of a SWAT unit. As it turns out, persuading a maniac not to kill someone requires the same skills as talking to your boss. You never would have guessed, I bet.
Here are some of the strategies Caupenne recommends for people who want to be better at getting things out of other people at work.

1. Train your breathing on a candle.

Read more from Bloomberg Business [HERE].