...Lt. Derek Wright with Springdale Police said it takes a special kind of officer to be a negotiator, and not anybody can do it.
"So what we look for are officers that go beyond just listening to someone. We try to understand where they are mentally and emotionally and why they are there, what caused them to be where
they are right now. Once officers can understand that and our negotiators get to that point we can work for the best solution and for whatever can help that person get out of that crisis situation," Wright said.
Watch the video and read more [HERE].
