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From the FBI Bulletin:
...As time has passed since the NYPD’s Hostage Negotiation Team (HNT) was created, something noticeable has occurred in the realm of law enforcement hostage negotiation—the emergence of the word “crisis” being used and often replacing the term “hostage.” Reviewing academic literature, one will find the term “crisis negotiation” being commonly accepted while television and other media outlets still refer to “hostage” as the generalized term.