Bob Bridgestock was a heroic cop who talked people down from the tops of buildings and persuaded maniacs not to shoot their captives. During his 30 years on the force he took charge of 26 murder investigations, as well as investigating drive-by shootings, kidnappings, and extortion schemes.
The golden rule is treat people how you want to be treated. But sometimes you have to take control. You are a person in authority. Some people will not listen to a single word you say. Whether they're in the right or in the wrong, they just won't listen. They try it on to start with, to test what reaction you have. Will you take a step backward? Will you stand your ground? If you stand your ground they've got a problem. It's talking to people, but you've got to be firm.
Read more [HERE] from Vice.com.